Just a gentle “Go on John, you know you can write that piece of code/solve that problem/validate that assumption why don’t you put your name to this one?” - just you know, being supportive.
FinTech
Akin to technical debt, human debt keeps accumulating when topics to do with the employees have been neglected or frankly, half-arsed for long enough. This is what is holding banks back.
Almost 5 years ago I came up with the concept of “Emotional Banking™” which can only be described as an overall amount of outrage in the face of a stark reality: retail banks spend little to no time, effort and money on investigating the consumers’ feelings about their money. I […]
If you’ve had access to content on the internet over the past 10 years and have an interest in technology, all of the predictions below will ring suspiciously familiar and I predict you shall be reading them in some incarnation or other for many years to come
“This time it will be different” So I needed a new business account. 3 years after my brush with an aneurysm caused by Metro’s form boxes demands which was so painful it even made it in the book , I found myself actually giddy at the thought of seeing the […]