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    Human Debt™

    The organisational friction that accumulates when trust breaks down.

    Human Debt™

    Human Debt is the organisational friction that accumulates when teams cannot operate with trust, psychological safety and clear decision processes.

    Human Debt accumulates gradually. Concerns are raised later than they should be. Disagreement moves into private conversations. Information becomes filtered as it moves upward.

    Over time leaders stop seeing the organisation as it actually is.

    Like technical debt in software systems, Human Debt may remain invisible for long periods. Eventually, however, it slows coordination, learning and decision-making.

    Human Debt slows organisations. Where Human Work is strong, Human Debt remains low and organisations are able to adapt more quickly.

    Symptoms of High Human Debt:

    • Silence in meetings
    • Fear of failure
    • Blame culture
    • High turnover
    • Innovation stagnation

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