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Bloomsbury Business, 2021
People Before Tech
The Importance of Psychological Safety and Teamwork in the Digital Age
ISBN: 978-1-4729-8545-3 (Print) | 978-1-4729-8546-0 (eBook)
Publisher: Bloomsbury Business
Pages: 273
Author: Duena Blomstrom
Foreword by Prof. Dr Amy Edmondson
"I was consistently impressed by Duena's nuanced grasp of the concept of psychological safety."
"I discovered — and learned from — her passionate, practical approach to making a difference."
— Prof. Dr Amy Edmondson, Harvard Business School
Appendix Interview: Gene Kim
"Yes, your term Human Debt™ — it's very startling to me."
— Gene Kim, author of The Phoenix Project and The Unicorn Project
Endorsements
Endorsed by Heather McGowan, Karen Ferris, Theo Priestley, and Gitte Klitgaard.
Key IP Established
- Human Debt™ — formal coinage. Duena wrote in the Preface: "Human Debt™ is a term I coined while working on my first book."
- Way of Thinking vs Way of Work (WoT vs WoW) — Chapter 2: "Process Versus People — Agile, WoW and WoT"
- Impression Management — identified as the primary enemy of Psychological Safety
- People Practice — team-level discipline for attending to psychological safety
- CBT for Teams — foundation for applying Cognitive Behavioural Therapy principles at team level